Return & Refund Policy

At gadgetgear., we are committed to ensuring that you have a hassle-free shopping experience. Your satisfaction is our top priority, and we strive to provide high-quality products. However, if you receive a damaged or incorrect item, we will gladly accept a return and offer either a refund or replacement. Please take a moment to review our return and refund policy below.

Returns

  • Eligibility: We only accept returns if the product is damaged or incorrect. Please double-check your order upon receiving it to ensure that everything is as expected.

  • Condition: To qualify for a return, the item must be in original condition, including the original packaging. This ensures that we can inspect the product thoroughly before processing your return.

Refunds

  • Processing Time: After we receive your returned item, we will carefully inspect it to verify the damage or incorrectness. Once approved, we will process your refund promptly.

  • Refund Duration: Once your refund is approved, you can expect to receive it within 7-10 business days, depending on your payment method.

Exchanges

  • Defective or Damaged Items: If your product is defective or incorrect, we will be happy to replace it with the same item. For exchanges, please reach out to our Customer Support team at support@gadgetgear.pk, and they will assist you with the necessary instructions and return address.

Shipping

  • Return Shipping Costs: Customers are responsible for covering the cost of return shipping. Shipping charges are non-refundable.

  • Return Shipping Address: To return an item, please contact us at support@gadgetgear.pk for the return address. Our customer support team will guide you with all the details you need.

Contact Us

If you have any questions or need further assistance with the return or refund process, feel free to reach out to us. You can contact us through the following channels:

Additional Information

Before making a purchase, we recommend reading and understanding our Privacy Policy and About Us pages to ensure you’re fully informed. We are dedicated to making your shopping experience smooth and satisfying and we’re always available to help.